When you call in with a tech support issue we will want to know which version of our control board is controlling your unit. This is important because it will help us properly diagnose what is going on with your WHF. In most cases we can determine the control board version if you give us the model information for your AirScape. The model is listed on a sticker found on the unit (near the junction box on the 1.7, 2.5, 4.5 and on the damper door of the 1.0). Occasionally the model sticker isn’t enough. If you are already going into the attic to write down the model information you might as well take a look at the control board as well.
The control board has had several different incarnations over the years. Please take a look at the photos below and identify your control board before you call tech support.
My control board looks most like: 1, 2, 3, 4, 5 or 6 (Differences between 3 and 4 circled in red)
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2
3
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5
6



Not only does the AirScape 2.5e have phenomenally low energy use, the user can also select up to 5 different CFM settings. The 2.5e fan motor has inputs which we program at different CFM. From the factory it is set for a low speed of 1512 CFM at 42 watts and a high speed of 2536 CFM at 196 watts. Now let’s say that the factory low speed setting does not provide enough airflow to properly cool your home over night. The fan speed settings can easily be adjusted for more airflow. For example, you could change the low speed from 1512 CFM to 2080 CFM. At the same time you could also adjust the high speed setting so that the fan will move 2604 CFM on high (see example #2). This is as simple as moving the low and high speed wires on the 2.5e fan control board (located on the fan housing) to different connections. The fan speed adjustment is described below:



